Industries · Counter-service & QSR

Move the line. Take every order channel. Run one stack.

Counter-service operations live and die on throughput. Arca + Clover gives you a fast counter device, kitchen ticket routing, online order aggregation, and loyalty — all integrated so your line keeps moving and your team stops translating between apps.

  • Clover Mini at the counter — full POS in a small footprint
  • OrderOut consolidates DoorDash / Uber Eats / Grubhub into one queue
  • Loyalty enrollment in the same screen that takes the payment
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Counter-service & QSR setting
What we solve for

The counter-service problems that actually matter.

Speed of service at peak

Mini’s 8" screen and built-in printer keep counter checkout to ~15 seconds per ticket. No external printer cables to trip on, no peripheral drops mid-rush.

Delivery aggregation, finally

OrderOut routes orders from every major delivery platform into one Clover queue. Your team prepares from a single ticket list, not three tablets.

Loyalty without a separate device

Fivestars enrollment happens on the same customer-facing screen used for payment. Sign-up rates go up because there’s no friction.

Kitchen tickets routed by station

Print or display tickets by station (grill, fryer, expo) automatically — no shouted orders, fewer remakes.

Dual pricing that actually saves money

For lower-ticket counter-service, a properly disclosed dual pricing program offsets nearly all of your processing fees — it hits hardest on small tickets, where the fee is the biggest share of the sale. We help configure it compliantly.

Multi-location reporting that lines up

Run multiple shops on one Arca account; consolidated sales, labor, and inventory reporting across all of them.

Recommended plan

Restaurant Growth

or Starter for a payments-only micro shop.

Dual pricing on small tickets

The smaller the ticket, the more it saves.

Processing fees are a bigger share of a small sale — so dual pricing returns the most on low tickets.

Effective fee rate by ticket size
Ticket sizeEffective fee rate
$54.5%
$103.5%
$252.9%
$602.7%
Things to know

Counter-service considerations.

  • Dual pricing compliance

    Dual pricing is disclosed on receipts and configured to stay compliant with Visa, Mastercard, and your state. We post a cash price and a card price and handle the disclosure rules.

  • Inventory + ingredient tracking

    Thrive Inventory or your existing inventory tool deducts ingredients as items are sold, surfacing low-stock items before they go 86.

  • Drive-thru and walk-up at once

    Two terminals running the same menu means drive-thru and walk-up can be served in parallel without translation errors at the kitchen line.

Common questions

From counter-service merchants.

? How fast can a typical counter transaction run?
In our experience: ~15 seconds from cart-finalize to receipt for cash, ~20 seconds for chip. Tap is fastest. The biggest variable is your menu structure — overly nested modifiers slow things down more than the hardware does.
? Can my online and in-person sales settle to the same account?
Yes — and they run on one Arca processing account, the same funding schedule, and the same dashboard. No reconciling two providers.
? What if we add a second location next year?
We provision the second MID under the same Arca relationship. Existing rates carry over (and may improve with combined volume), and your dashboard shows both locations side by side.
Ready to switch?

Get a quote tuned for your counter-service setup.

Pricing built for your card mix, with the right device and the right apps configured before you go live.

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