Contact Get my rate in writing
Contact

Reach a human at Arca.

The fastest way is the form or a direct email — we reply within one business day. Existing customers get US-based support 24/7. Pick whatever fits how you’d like to be helped.

Email us Send a message ↓
Email a specific team

Different teams for different questions.

Pick the closest match — or use the general form below and we’ll route it.

Sell to me

Sales

New accounts, pricing questions, statement comparisons.

 I’m a merchant

Support

Active accounts — terminal issues, disputes, statement questions.

 I want to partner

Partners

ISV integrations, referral program, agent applications.

 I’m a reporter

Press

Media inquiries, interviews, brand assets.

 I need data help

Privacy

Data requests, opt-outs, privacy questions.

 I hit a barrier

Accessibility

Accessibility issues on this site or in our tools.
Or use the form

Tell us what you need.

We reply within one business day, usually same day for sales inquiries.

By phone

When the answer needs a conversation.

By phone

1-888-593-0096

Prefer to talk it through? Call us, email sales@arca.biz, or use the form above — a real person will follow up.

Support: US-based and answered 24/7 — every day, including holidays.

Mailing address

Arca
1420 Celebration Blvd
Celebration, FL 34747

Note: we’re not a walk-in storefront — please call or email before dropping by. Mail (statements, hardware returns, written requests) is welcome.