TCPA consent disclosure

Plain-English summary

When you submit a pricing request on arca.biz, you’re telling Arca it’s OK for us to call, text, and email you at the contact information you provided so we can deliver your proposal and answer questions about it. This includes calls and texts placed using automated systems, even if your number is on a do-not-call registry.

You don’t have to give this consent to buy anything from us — you can always call us directly at 1-888-593-0096 instead. You can ask us to stop contacting you at any time. Standard message and data rates may apply.

Full consent terms

By submitting the pricing form on arca.biz, I expressly authorize Arca and its authorized agents, service providers, and sponsor bank, Citizens Bank, N.A., to contact me at the telephone numbers and email address I provided, including by means of:

• Automatic telephone dialing systems (ATDS) and prerecorded or artificial voice messages;
• SMS text messages, including marketing messages, transactional messages, and follow-ups tied to my pricing inquiry;
• Live agent telephone calls during normal business hours, including outside hours where I have indicated availability;
• Email at the address I provided, including marketing communications about Arca’s products and services.

I understand that consent to receive marketing messages is not a condition of purchasing any product or service from Arca. I represent that I am the subscriber or customary user of the telephone number and email address I provided, and that I am authorized to provide this consent.

This consent remains effective until I revoke it through one of the methods described below.

What we’ll contact you about

• Delivering the written pricing proposal you requested;
• Answering questions about that proposal and adjacent Arca products;
• Following up on incomplete applications or missing documentation;
• Periodic check-ins about rate reviews, new features, or relevant industry updates.

Operational messages tied to an active account (settlement notices, fraud alerts, chargeback deadlines, etc.) are sent under your merchant agreement and are not governed by this disclosure.

Message frequency, costs, and carriers

Message frequency varies based on your interaction with Arca. Message and data rates may apply depending on your wireless carrier and plan. Arca is not liable for delayed or undelivered messages.

Supported carriers include AT&T, Verizon, T-Mobile, Boost, U.S. Cellular, MetroPCS, Virgin Mobile, Cricket, and other major U.S. carriers. Carriers are not liable for delayed or undelivered messages.

How to opt out

You can revoke this consent at any time, free of charge, by any of these methods:

• Text messages: reply STOP to any Arca text. You’ll receive one confirmation message and then no further texts from that program.
• Phone calls: tell the Arca representative you wish to be placed on our internal do-not-call list, or call 1-888-593-0096 and make the same request.
• Email: click the “unsubscribe” link in the footer of any marketing email, or email privacy@arca.biz.
• Written request: mail Arca, ATTN: Privacy, 1420 Celebration Blvd, Celebration, FL 34747.

Opting out of one channel (e.g., SMS) does not automatically opt you out of other channels. You can opt out of any subset, or all channels, by making the request explicit.

Help and contact

Text HELP to any Arca text message to receive a reply with our contact information. For other questions about this disclosure or about the data Arca holds, email privacy@arca.biz or call 1-888-593-0096.

Updates to this disclosure

Arca may update this disclosure from time to time. Material changes will be posted on this page with an updated “last updated” date. Continued submission of pricing requests after a material change constitutes acceptance of the revised disclosure.